FLSA Status: Non-exempt

The Crisis Intervention Advocate is a full-time evening and weekend position. The schedule will require at least one weekend evening but provided the option of 4-10 hour shifts or 5-8 hour shifts.  The Crisis Intervention Advocate is responsible for answering the 24-hour crisis line, providing crisis intervention, and appropriate referrals.  The person in this position is under the supervision of the Director of Residential Services.

Specific Responsibilities

  • Answer the 24-hour crisis line.
  • Provide crisis intervention, safety planning, and referral services.
  • Initiate intake process on clients entering the shelter or outreach services.
  • Assist in the orientation of new residents to the shelter.
  • Complete intakes and assessments.
  • Complete exit process, if resident exits on assigned shift.
  • Complete daily service notes for residents.
  • Compile and report statistical information on residents as required by funding sources.
  • Supervise routine evening, night and weekend activities in the Shelter.
  • Check security system at beginning of each shift to assure all doors and windows are locked and that security system is intact.
  • Monitor the interior of the shelter at regular intervals during each shift to assure the safety and well-being of residents.
  • Facilitate emergency response and safety procedures with shelter residents.
  • Observe any conditions that need maintenance or repair, and leave a written message for the Director of Residential Services.
  • Work on holidays according to designated shift.
  • Attend all required staff meetings and trainings.
  • Perform all other duties as assigned by Executive Director.

Required Qualifications

  • At least 18 years of age.
  • Bachelor’s Degree in social work, psychology, human services, or related field, or enrolled in a degree program.
  • Knowledge of dynamics of domestic violence, safety planning, and justice system.
  • Commitment to adhere to the Member Program Service Standards of the Kentucky Coalition Against Domestic Violence
  • Commitment to complete required Certified Domestic Violence Advocate training.
  • Completion of First Aid, CPR, and Blood-borne Pathogen Training.
  • Valid Kentucky driver’s license and proof of vehicle insurance.
  • Submit to criminal background check(s).
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