FLSA Status: Non-exempt
The Crisis Intervention Advocate is a full-time evening and weekend position scheduled for Tuesday-Saturday from 3pm – 11pm. The Crisis Intervention Advocate is responsible for answering the 24-hour crisis line, providing crisis intervention, and appropriate referrals. The person in this position is under the supervision of the Director of Residential Services.
- Answer the 24-hour crisis line.
- Provide crisis intervention, safety planning, and referral services.
- Initiate intake process on clients entering the shelter or outreach services.
- Assist in the orientation of new residents to the shelter.
- Complete intakes and assessments.
- Complete exit process, if resident exits on assigned shift.
- Complete daily service notes for residents.
- Compile and report statistical information on residents as required by funding sources.
- Supervise routine evening, night and weekend activities in the Shelter.
- Check security system at beginning of each shift to assure all doors and windows are locked and that security system is intact.
- Monitor the interior of the shelter at regular intervals during each shift to assure the safety and well-being of residents.
- Facilitate emergency response and safety procedures with shelter residents.
- Observe any conditions that need maintenance or repair, and leave a written message for the Director of Residential Services.
- Work on holidays according to designated shift.
- Attend all required staff meetings and trainings.
- Perform all other duties as assigned by Executive Director.
- At least 18 years of age.
- Bachelor’s Degree in social work, psychology, human services, or related field, or enrolled in a degree program.
- Knowledge of dynamics of domestic violence, safety planning, and justice system.
- Commitment to adhere to the Member Program Service Standards of the Kentucky Coalition Against Domestic Violence
- Commitment to complete required Certified Domestic Violence Advocate training.
- Completion of First Aid, CPR, and Blood-borne Pathogen Training.
- Valid Kentucky driver’s license and proof of vehicle insurance.
- Submit to criminal background check(s).